We happily accept returns for a full refund or exchange within 30 days of your purchase as long as the product is in its original condition. However, we do charge a $6.99 handling fee, which covers quality assessment, repacking, restocking, charge fees, etc. We cover the shipping charges for both.

We will also pay the return shipping cost if the return is a result of our error (you received an incorrect or defective item, etc.)

On returns of 5 shirts or more,  the customer will pay full postage price.

If you need to return an item, follow these steps:

1. Create an account with Loop Returns here: (https://goodwearusa.loopreturns.com/#/).
2. Once your account is created, view your order using the "Complete Orders" link under the 'My Account' menu and click the 'Return Item(s)' button. 

If you paid by credit card, Paypal or Stripe, a credit will issue in 1-2 days.

Return Address: 

Goodwear c/o Darnit 

686 Belleville Ave

New Bedford, MA 02745

Attn: Returns/Goodwear 

You may exchange most new, unworn items within 30 days of delivery for another product.  If you are exchanging for a product of the same style, but need a different size, the shipping cost back to you will be paid by us.  If you are exchanging for another product, that is of more value than the product you previously ordered, you will be expected to pay the difference of the item of more value.

(https://goodwearusa.loopreturns.com/#/).

You should expect to receive your exchange within 1-2 weeks of giving your package to the return shipper. This time period includes the transit time for us to receive your exchange from the shipper (3 to 6 business days), the time it takes us to process your exchange once we receive it (1 to 3 business days), and the transit time for you to receive your exchange back (3 to 6 business days). 

If you need to exchange an item, simply log in to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your shipment once we've received and processed the exchange.

Please include a copy of your order, with a note explaining you are exchanging the item, and the item you are exchanging for.

Return Address:

Goodwear c/o Darnit 

686 Belleville Ave

New Bedford, MA 02745

Attn: Returns/Goodwear 

*Update Summer 2025 - unfortunately at this time we have suspended international shipping and orders. For international wholesale customers, please reach out to support@goodwear.com with any issues or questions